Slamming. This occurs when your energy provider or telephone carrier is switched to another provider without your authorization.
Cramming. When charges for services are added to your bill that you did not order, you may have been crammed. These charges are often small, vague, and easy to overlook.
Emergency payment scams. Beware of anyone claiming you will be disconnected if you do not pay immediately. Utilities are required to provide prior notice well before services can be disconnected for non-payment and do not disconnect service outside normal business hours.
Utility worker imposters. Someone may claim to be at your home to work on utility-related equipment. If utility employees or authorized contractors need to access your property, you will be notified in advance with time to confirm the appointment.
False refunds or discounts. You may be promised refunds, free products, or services. Check these claims before providing any information or allowing a stranger into your home. If an overpayment has occurred, your account will be credited without any need to provide or verify personal or account information.
Caller ID spoofing. “Spoofing” technology can be used to change the readout appearing on caller ID. It is important to be cautious even if it looks like your utility company is calling you. If you are unsure, contact your utility with the number found on your bill.
Door-to-door. Scammers posing as utility representatives have been reported. Always ask to see a photo ID and verify with the company before allowing anyone to enter your home. Be cautious about sharing any personal information, including utility bills.
Amy told us that if you encounter any of these scams, you can contact the Ohio Consumers' Counsel, Public Utilities Commission of Ohio or the Ohio Attorney General's office.
Also at Monday's meeting, we presented $1,000 scholarships to 9 non-traditional students who are attending Allen County educational institutions. Our scholarship program has awarded 1,270 scholarships totaling more than $997,000 since 2001.
And we inducted two new members to the club: Josh Mangini, Realtor with Team Mangini at Superior Plus Realtors, and Don Diglia, the Superintendent of the Shawnee Schools Please make them welcome!
